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How Reviews & Testimonials Work on Heallist

Heallist now supports client Reviews & Testimonials—a powerful way to build trust, showcase your impact, and grow your healing practice. This feature allows you to collect written feedback, display it on your profile, and manage reviews with full control.

What Clients Can Include in a Review

Each review can include:

  • A headline and written feedback

  • An optional photo or video upload

  • Their name (anonymous reviews are not supported, but names can be hidden)


Reviews - feature

Verified vs. Unverified Reviews

Reviews are labeled based on the reviewer’s connection to your practice:

  • Verified Reviews: Submitted by clients with a confirmed Heallist booking and verified email

  • Unverified Reviews: Submitted by someone who confirmed their email but does not have a matching booking

  • Testimonials: Reviews manually added by you (the practitioner)

Only Verified Reviews are marked as such and displayed at the top of your reviews list.


 Where Reviews Appear

  • On your public profile, below your list of services

  • On your dedicated Reviews page (heallist.com/yourname/reviews)

  • In a “View All Reviews” section accessible from your profile

You can hide any review you don’t want to display publicly.


 How Reviews Are Collected

Automatically:
After every completed session, Heallist will email your client asking them to leave a review—no action needed from you.

Manually:
You can share your unique Reviews link anytime (your profile URL + /reviews) to invite anyone to write a review. This works for clients who booked outside of Heallist too.


 How to Add Testimonials Yourself

Want to highlight kind words from past clients?

  1. Go to your Reviews tab inside your Heallist dashboard

  2. Click Add Testimonial

  3. Enter the client’s name, headline, feedback, and optional media

  4. Click Submit — the testimonial will appear on your profile immediately


Review Moderation & Privacy

  • You can hide any review from public view with one click

  • Clients need a Heallist account to submit a review (to verify their email and avoid spam)

  • No ratings (stars) are used—just stories and insights

  • All reviews require a full name, even if not displayed publicly


💡 Pro Tip: Share Your Reviews Page!

Post your Heallist Reviews link on your website, Instagram bio, or email signature to collect more testimonials and build credibility with new clients.