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Joining a Tele-healing session as a Client.

As a client on Heallist, you have the opportunity to participate in tele-healing sessions with your chosen practitioners. This support article will guide you through the process of joining a tele-healing session on Heallist. By following these steps, you can seamlessly connect with your chosen healer and receive healing services in a virtual environment.

Step 1: Access the Session Detail Page:

  1. Log in to your Heallist client account.
  2. Navigate to the "Bookings" page, which typically displays your scheduled sessions. Your Confirmed sessions will be on the very first tab.
  3. Locate the specific session you would like to join and click on it to access the session detail page.

Step 2: Join the Session:

  1. On the session detail page, look for the "Join Session" button in the top right corner.
  2. You can access the session 5 minutes prior to the scheduled start time.
  3. Click on the "Join Session" button when you are ready to join the tele-healing session.

Step 3: Conducting the Tele-healing Session:

  1. Once you click on the "Join Session" button, you will be connected to the virtual meeting room.
  2. Set up your audio and video settings to ensure clear communication with the healer. You might be prompted by your browser to allow microphone and webcam access.
  3. You are able to turn the video and audio on and off.
  4. For group sessions, in order to see other participants, you must use the Web version of our app. Mobile app will only show you the practitioner.
  5. Remember to adhere to your booked session's time limit. You will be shown a countdown timer 5 minutes before the end. Note: we are currently not able to extend the session time beyond the scheduled duration.
  6. Leave the tele-healing session by clicking on the "X"  button.
  7. To rejoin the session at any time during the scheduled time slot, repeat the steps.

If you have any questions or encounter any difficulties while joining a tele-healing session on Heallist, please reach out to our support team. We are here to assist you and ensure a smooth and fulfilling tele-healing experience.