Managing your client payments smoothly is a crucial aspect of maintaining a successful holistic practice. Heallist makes the process of receiving payouts easy, transparent, and secure.
Receiving payments from clients is a crucial aspect of managing your holistic practice. Heallist streamlines this process to ensure you get paid on time. This article will explain how and when client payments are processed, and provide details on the timeline and method of payouts through Stripe Connect and PayPal Business.
Payment Processing on Heallist
Heallist handles client payments in a straightforward manner:
- Client’s Credit Card Charge: When a client books a session, Heallist charges their credit card 24 hours before the scheduled session time. This ensures that payments are processed smoothly, giving both clients and practitioners peace of mind before the session starts.
- This 24-hour window allows time to resolve any payment issues or updates, ensuring that your session can proceed without financial concerns.
Timeline for Receiving Payouts
Once the client's payment is processed, Heallist transfers the funds to your account through the payment processor you have connected—either Stripe Connect or PayPal Business. The time it takes for the payout to reach your account can vary based on the processor:
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Stripe Connect:
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Your session earnings will be processed as follows:
- The balance will appear in your Stripe account within 72 hours after the session is completed.
- Funds will be transferred to your linked bank account within an additional 7 days.
In total, it may take approximately 10 days from the session completion for the funds to be available in your bank account.
- Stripe offers a transparent way to track your payout schedule directly in their Stripe Express Dashboard, allowing you to manage your cash flow with ease.
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PayPal Business:
- Payout Timing: Funds from client payments are typically transferred to your PayPal account within 1-2 business days after the client's payment is processed.
- Withdrawal to Bank Account: Once the funds are available in your PayPal account, you can withdraw them to your connected bank account. This process usually takes an additional 1-3 business days, depending on your bank's processing times.
Stripe Connect vs. PayPal Business: Which to Use?
Choosing between Stripe Connect and PayPal Business depends on your preferences for speed, control, and user experience. Here’s a comparison to help you decide:
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Stripe Connect:
- Ideal if you want a streamlined experience where payouts are automatically transferred to your bank account.
- Provides detailed reporting and tracking directly within the Stripe dashboard.
- A good choice if you want to automate the entire payment-to-payout process without manual intervention.
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PayPal Business:
- A preferred option if you like having more control over when you withdraw funds from your PayPal account to your bank.
- Payouts to your PayPal account tend to be faster compared to the initial Stripe payout.
- Keep in mind that the transfer from PayPal to your bank account can vary in time, depending on your bank’s processes.
Tracking Payments and Payouts on Heallist
Heallist makes it easy to keep track of your payments and payouts through your practitioner dashboard:
- Monitor Payment Status: View when a client payment is made, processed, and when it’s on its way to your account.
- Payout Tracking: See detailed payout history and upcoming payments, giving you a clear picture of your income schedule.
What If There Are Delays?
In rare cases, payouts might experience delays due to issues like account verification or bank processing times. If you experience a delay or have questions about a specific transaction, our support team is available to assist you.
Conclusion
Heallist aims to simplify the process of receiving client payments, ensuring that you can focus on what you do best—providing healing and support to your clients. With a clear payment process and options like Stripe Connect and PayPal Business, you have the flexibility to choose the best method for your practice’s financial needs. Happy healing!