Setting buffer time between appointments
Heallist now offers the ability to add buffer time between bookings! This feature ensures you have enough time to prepare for your next appointment or to rest and recharge. Buffer time is only relevant and available for 1:1 sessions.
How It Works:
- Edit or add a service on your Profile page.
- Select from predefined buffer options: 15, 30, 45, or 60 minutes.
- The buffer time is added automatically after each booking, blocking off that time on your calendar. This helps maintain a smooth workflow and avoid back-to-back sessions.
Why Buffer Time Matters:
- Ensures readiness for your next session.
- Reduces the stress of overlapping appointments.
- Helps you maintain quality and focus for each client.
Where to Set It Up:
You can enable and adjust buffer time when adding or editing services on your profile page:
- Navigate to your profile page and click the "+ Add Service" button to create a new service.
- To modify an existing service, click the " . . . " button on the service and select Edit.
- Select 1:1 service type, then fill in the required details until you reach the Set/Edit Service Availability tab.
- Under Select Hours, tick the checkbox to enable buffer time between appointments and choose your desired interval.
FAQs
1. Can I have different buffer times for different services?
Yes, buffer time can be customized per service. Simply adjust the buffer time when setting up or editing each service on your profile.
2. Will clients see my buffer time on my profile?
No, clients won’t see the buffer time. It will only block that interval on your calendar to prevent back-to-back bookings. Clients will only see available time slots, with buffer time calculated on the backend.
3. Can I change my buffer time after setting it?
Yes, you can update your buffer time anytime by editing the service settings in your profile.
Buffer time is here to help you create a balanced and stress-free schedule. For further assistance, feel free to reach out via our Support Center.