This article shows a breakdown for features of each video calling option to help you choose the best option for your sessions.
Heallist provides flexible video calling options to support your online sessions with clients. You can choose between using your Zoom account or Heallist’s built-in video calling feature, powered by Agora. Here’s a breakdown to help you understand the differences and choose the best option for your needs.
Option 1: Heallist’s Native Video Calling (Agora)
Heallist also offers a native video calling option powered by Agora, fully integrated into the platform. This option is available on all Heallist plans without requiring a separate account or additional login.
Features of Heallist’s Native Video Calling
- Cost: Included with all Heallist plans
- Max Meeting Time: 10 hours
- Participants: Up to 100
- Built-in Features: Group chat and easy integration within the Heallist platform
Pros of Heallist’s Native Video Calling
- Seamless Experience: Sessions are fully integrated into the Heallist platform, allowing both you and your clients to stay on the same page without the need for extra logins or redirects.
- No Additional Account Needed: Unlike Zoom, you don’t need to create or manage a separate account.
- Simple to Use: Agora is easy to set up and provides reliable, high-quality video and audio for smooth sessions.
Cons of Heallist’s Native Video Calling
- Limited Advanced Features: The native video calling option may lack some of the advanced audio settings available with Zoom, as well as recordings.
Option 2: Zoom Integration
Heallist supports Zoom integration, allowing you to use your Zoom account to host sessions, linked directly from our platform. This gives you the flexibility to use a range of Zoom account types, and practitioners usually use two popular options: Zoom Basic or Zoom Pro. Here’s a quick comparison of what each offers:
- Zoom Basic
- Cost: Free
- Max Meeting Time: 40 minutes
- Participants: Up to 100
- Features: Group chat, advanced audio/video settings, screen sharing, local session recording only.
- Requirements: You’ll need to create and link your own Zoom account, and you’ll leave the Heallist platform to host the session.
- Zoom Pro
- Cost: $13/month
- Max Meeting Time: 30 hours
- Participants: Up to 100
- Features: Group chat, advanced audio/video settings, local and cloud session recordings, screen sharing.
- Requirements: Similar to Zoom Basic, you’ll need to link your own Zoom account, and the session will be hosted outside the Heallist platform.
Pros of Zoom Integration
- Advanced Features: Zoom offers additional settings for audio, video, and screen-sharing, which may be useful if you need these functionalities.
- Familiar Interface: Many clients are already familiar with Zoom, so it can be an easy transition for them.
Cons of Zoom Integration
- Separate Account Required: You’ll need to create and maintain a separate Zoom account.
- Leaving the Platform: You’ll be redirected from Heallist to host the meeting in Zoom, which may interrupt the admin flow.
Comparison Summary
Which Option Should You Choose?
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Choose Zoom Integration if you prefer advanced audio/video settings and have an existing Zoom account. This option may be best if you conduct long sessions and need screen sharing and recording. For plans and pricing, you can refer to this Zoom website.
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Choose Heallist’s Native Video Calling if you want a straightforward, fully integrated experience without needing a separate account. This is ideal if you prefer to keep everything within the Heallist platform and don’t require advanced video call settings.
Both options provide flexibility to meet your needs, so you can select the one that aligns best with your preferences and workflow.
For more details on using each video calling option, please reach out to our support team or check additional resources in the Heallist Support Center.