FAQs
Frequently asked questions by our community of users - Healers and their clients.
- What kind of services can I offer on Heallist?
- How can I customize my Heallist page?
- How does Heallist manage my bookings?
- Will Heallist help me find new clients?
- What kind of Support does Heallist provide?
Getting started
The comprehensive new user guide to getting started with your Heallist account.
- Getting Started Guide
- Demo Video: How to Create a Profile Page
- Demo Video: How to Add Services to Your Profile
- Demo Video: How to Start Accepting Payments.
- Demo Video: How to Manage your Bookings & Messages
Account & Profile
Information on the Healer and Client account types, their features and settings.
- Sharing your Healer profile with clients.
- Sharing your Service booking page with clients.
- How is the Profile Completion Score calculated?
- Creating and managing Dual Accounts
- Google Account Sign Up and Login Guide
Network & Connections
Everything you need to know about the Heallist network and Referral Program
- Using the Network feature.
- Connecting with peers in the Heallist Network
- Using the Network feature.
- Adding Healers to the Network: Our Approval Process
Scheduling & Booking
Information on Services set up, availability, dates selection and client booking process.
- Adding a new Service to a healer profile.
- Integrating Google Calendar with Heallist: A Step-by-Step Guide
- How can I see all the bookings for a Client?
Tele-healing & Video calls
Information on the built-in video/audio calling for individual and group sessions.
- Joining a Tele-healing session as a Healer.
- Joining a Tele-healing session as a Client.
- Integrating your Zoom account with Heallist: A Comprehensive Guide
- Managing your Tele-healing sessions.
Payments & Finances
Information on the payments set up, clients checkout and account billing.
- Setting up Payments via Stripe Connect.
- What Is Stripe, and How Does It Work to Accept Payments?
- Which countries is Heallist available in?
- Issuing refunds for services.
- Heallist's cancellation policy.